Service Management Policy Statement

HomeService Management Policy Statement

Tactful Consult is committed to providing efficient and reliable IT services to support our business operations and ensure the satisfaction of our customers and stakeholders. This IT Service Management Policy outlines our commitment to delivering high-quality IT services and sets the foundation for effective IT service management practices across the organization.

We achieve this by:

  • Ensuring that IT Service requirements are clearly defined and understood.
  • Establishing performance metrics for reviewing service management objectives.
  • Ensuring that employees, contract employees, and third-party employees do adhere to these policies.
  • Ensuring that IT Service Management is frequently reviewed for continuing Eligibility.